![]() ![]() They spent a lot of time with regional administrators who handled leases, maintenance and other issues for thousands of post offices. Whitehouse and Khechfe have been studying the postal service since the early 1980s, when the USPS hired what was then their consulting firm to analyze the energy use at the Carmel post office. “This is the part that the postal service wants to put fuel on.” “Our niche is the growing part,” Khechfe says. It’s the drop in letter mail (down 37 percent since 2006) and growing pension requirements that are killing the post office. Shipping is a growing business for the post office (up 14 percent over the last two years), which is competing with delivery services like UPS and FedEx. That means that when an order comes in, the retailer can almost instantly print out one label with the customer’s address, the proper postage, bar codes for tracking and then wait for the daily postal pickup.Īnd packages, Whitehouse points out, might be the postal service’s savior. The post office gets the money from the postage sold and Endicia sells supplies and software services that integrate online retailers’ customer order systems and tracking systems with Endicia’s postage software. ![]() Now Endicia, their Silicon Valley company that you’ve never heard of, sells $1.6 billion in postage a year to companies and e-commerce sellers shipping packages by mail. Whitehouse and his co-founder Amine Khechfe are pioneers in the field of selling postage on the Internet. ![]()
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